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Smart metering

If you don’t have a smart meter at your business premises yet, we will fit one for you at no additional cost. For advice on checking the identity of your British Gas Lite representative view our guide.

For more information about smart meters and how they can help your business, take a look at our smart meter FAQs.

Smart metering code of practice

We want your smart meter installation to be clear and easy. That's why we follow the Smart Meter Installation Schedule (SMIS) which has been approved by OFGEM.

This means we’ll always:

  • Give you a high quality of service throughout the installation
  • Book an appointment at a time to suit your business
  • Minimise disruption
  • Tell you if we can’t install your smart meter and go through your options
  • Show you how your smart meter works

For more information see the Smart Meter Installation Schedule (SMIS). You can also view our Standards of Performance.

Smart meter data

The usage data from your smart meter can give useful insight into how your business uses electricity. We’ll collect daily or half hourly usage data from your smart meter and may use this for commercial purposes, for example to develop new products and services.

We’ll never provide the data to any third party, unless required to by law, without your express permission.

You can choose to opt out of smart meter data collection. This means:

  • We won't collect or store your smart meter data
  • We won't share data with you
  • We'll still take a monthly meter reading so you get accurate bills

If you want to opt out, please log in and tell our UK-based webchat team.

How to read your smart meter

See our main guide on reading your smart meter

How can I reduce the energy I use in my business?

There are a number of simple things you can do to increase the energy efficiency of your premise and reduce your bills such as:

  • Turn off your lights and non-essential equipment when your premise isn’t occupied
  • Invest in timed switches to automatically switch lights or appliances off at the end of the day
  • Use the energy saving features of your office equipment
  • Install efficient lighting with movement sensors and daylight detectors to make sure lights are only on when they are needed
  • Invest in energy efficient equipment. Older appliances typically use more energy than modern models
  • Create a ‘green team’ who are responsible for putting energy efficient measures and staff awareness campaigns into practice

For further information on how to reduce the energy your business uses check out our energy saving tips for small businesses.