If you don’t have a smart meter at your business premises yet, we will fit one for you at no additional cost. For advice on checking the identity of your British Gas Lite representative view our guide.
Upgrading to smart meters is part of a national commitment to reducing energy use in Great Britain. The UK Government wants energy suppliers to install smart meters in all homes and businesses by the end of June 2025. It's one of the largest national programmes currently underway with more than 21.5 million smart meters already installed, including more than 8 million that we've installed in British homes and businesses to date.
Smart meters are key to upgrading the UK's outdated energy system and to reaching net zero by 2050, slashing carbon emissions by as much as 45 million tonnes – the equivalent of taking 26 million cars off the road for a year.
For more information about smart meters and how they can help your business, take a look at our smart meter FAQs.
We want your smart meter installation to be clear and easy. That's why we follow The Consolidated Metering Code of Practice (CoMCoP) which has been approved by OFGEM.
This means we’ll always:
For more information see the The Consolidated Metering Code of Practice (CoMCoP). You can also view our Standards of Performance.
The usage data from your smart meter can give useful insight into how your business uses electricity. We’ll collect daily or half hourly usage data from your smart meter and may use this for commercial purposes, for example to develop new products and services.
We’ll never provide the data to any third party, unless required to by law, without your express permission.
You can choose to opt out of smart meter data collection. This means:
If you want to opt out, please log in and tell our UK-based webchat team.
You (or a third party you’ve nominated/broker) can now view 12 months historical smart consumption data.
To do this all you need to do is contact us by logging into your account.
We will respond to your request within 10 workday days.
Once we have your data we contact you via email.
If we are unable to fulfil your request, we will contact you and advice next steps.
Please note, if your meter isn’t smart or if the smart functionality isn’t working, we’ll be unable to show you your consumption data. In these cases, our customer care team will be happy to arrange a meter investigation or meter exchange for you.
There are a number of simple things you can do to increase the energy efficiency of your premise and reduce your bills such as:
For further information on how to reduce the energy your business uses check out our energy-saving tips for small businesses.